We will deal with all aspects of rent collection for your property including VAT, service charge, insurance and utility recoveries. Our team has over 20 years of expertise in credit control and can quickly call upon other services in order to deal with all debt collection and negotiate payment plans where necessary.

The world of commercial debt collection changed in 2014 with the abolishment of ‘Distress laws’ and the introduction of ‘CRAR’ (Commercial Rent Arrears Recovery). Many feared at the time that this would greatly affect the Landlords ability to recover rent arrears however at Roger Hannah & Co we have worked closely with a national debt collection firm in order to make this transition easier with little impact on our clients. We believe in acting quickly and have a process set up that works and gets results.

Our experienced finance team work closely with the Property Managers to ensure that Tenants are invoiced all Rent and services in accordance with the terms of their lease. They also work with our facilities team when it comes to re-charging utility costs whether that be electric, gas or water in order to make sure of accurate recovery. Profit and Loss reports are produced on a regular basis to monitor both expenditure and recovery.

We normally report and account to our clients on a monthly basis and we are able to tailor our reporting around individual client’s needs.